Reputation
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Questions about our Services
Why is the Power Scrubber better than a wand?
The manual scrub wand is a good cleaning tool for cleaning
lightly soiled carpet. When cleaning more heavily soiled carpet, the
wand becomes a ‘beast of burden.’ Cleaning results depend upon the
strength, stamina, and technique of the person working the wand.
Cleaning heavily soiled carpets with a scrub wand is ‘hard labor.’
The repetitive motion of scrubbing back and forth is extremely
strenuous and fatiguing. An individual can’t scrub long enough to
effectively clean your carpets.
First and foremost the Power Scrubber is an electric power scrubbing
tool. Comparing the Power Scrubber to a wand is like comparing a
skill saw to a hand saw. We have converted a back and forth manual
task to a much easier and more efficient rotary mechanized
operation. The Power Scrubber makes more cleaning passes per minute
than is possible with a manual scrub wand. In addition, the cleaning
passes are from all directions rather than just back and forth. This
is what produces better cleaning results for you.
Does the Power Scrubber work on all types of carpet?
The Power Scrubber has a carpet pile height adjustment wheel which allows it to work on all installed over pad carpet, and most commercial glue downs.
What is the dry time of the Power Scrubber compared to a wand?
The Power Scrubber on average leaves the carpet about 20 times drier when compared to a manual scrub wand under similar conditions.
Why should I have my carpets cleaned?
There are many reasons to have your carpet and upholstery
cleaned:
Health - Carpeting and fabrics not cleaned and properly
maintained have the potential to cause a variety of health problems
inside the home or work place.
Life of your carpet - can be greatly extended by simple
routine professional cleaning.
Appearance-to maintain the original look and luster of your carpet
with regularly scheduled cleanings.
How often should I have my upholstery cleaned?
The EPA currently has issued no guidelines on the recommended
cleaning frequency for upholstery. Until such a guideline has been
issued, the industry standard recommends that you have your
upholstery cleaned every other time your carpet is cleaned.
Should I vacuum before the carpet cleaner arrives?
Yes, vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible. Hepa vacuuming is a part of our standard carpet cleaning service. The more dry soil that is remove, the more thorough the cleaning.Do you move furniture at my cleaning appointment?
We will move some furniture (sofas, chairs, tables, etc.). *We will not move musical instruments, grandfather clocks, most beds, full china hutches, full bookshelves, entertainment centers, pool tables...our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with.Should I move anything?
Yes, you should remove from the areas being cleaned, all nick knack and breakables. If you want tables, bookshelves, etc. moved you must remove all contents first. Since the door of your home will be slightly open, we ask you to make arrangements for your young children & pets. We have not yet had to chase anyone down!!!!How long will it take for my carpet or furniture to dry?
Our dry times typically range from 1 - 6 hours. Dry times can be affected by many factors including weather, humidity, airflow and types of materials being cleaned.How long before I can walk on my carpet?
You can walk on your carpet immediately using the shoe covers we provide you, but it is recommended that you limit traffic until completely dry. It is also important to wait until the carpet is completely dry before placing items, furniture, etc. back in place.Are the products you use safe?
Yes, we use the top of the line of cleaning products. This allows us to guarantee the highest quality job available at any price! Our products are: nontoxic, safe for pets & children, biodegradable, and phosphate free.Are your technicians experienced?
Yes, our technicians attend annual training courses, seminars, and schools across the country to keep current on the latest in cleaning technologies through the IICRC (Institute if Inspection, Cleaning and Restoration Certification)Will your services help my allergies?
Yes, having your carpet and upholstery cleaned removes pollutants and makes for a friendlier breathing environment.Will you remove all my stains?
Let's start by defining the difference between a spot and a stain: a spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods. A stain is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. The foreign material has penetrated soaked into fiber and has changed or damaged the fiber itself. Some stains may be very difficult or impossible to remove. Also, stains may be set due to prior improper cleaning techniques used by previous cleaners.Does cleaning your carpet make it wear out faster?
No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.Does your process restore the original feel of my carpet?
Yes, our cleaning process leaves your carpet fresh, clean, residue free and soft to the touch.Should I have a carpet protector applied after cleaning?
Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance. Some manufacturers even require it as part of the warranty on the carpet. Applying a protector helps against spills & also helps the longevity of the carpet fibers.My carpet is really old, should I replace it?
With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.Which provides better indoor air quality: hardwood, or carpet?
Carpet actually acts like an indoor air filter trapping pollutants which are then removed by professional carpet cleaning. As long as a regular cleaning schedule is maintained, carpet provides much better indoor air quality than hardwood.
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